Renaissance Learning

We have received reports from customers that some students are encountering a "Fatal Error" message after submitting an assessment. At this time, the issue appears to be affecting a subset of students. Our team is actively investigating the issue and working to determine the root cause. We will provide additional updates as more information becomes available.

Earlier today, the SchoolCity team identified a database issue that temporarily impacted service availability. Some users may have experienced login difficulties or pages failing to load. The issue has been Resolved. The affected database has been restarted, and impacted districts have confirmed that services are working normally. Our engineering team continues to monitor the environment to ensure full stability.