Raptor Technology

A technical issue has been identified and as a result, you may experience intermittent missing photos on visitor badges. Raptor Engineering is actively working towards resolution. We understand the impact this interruption is having on your district. Fully restoring service as quickly as possible is our top priority. We will be providing our next update as soon as possible.

We are aware that VolunteerSafe is currently experiencing a service interruption with Volunteers unable to access the district's volunteer portal. Raptor Engineering is actively investigating the root cause of the issue and working towards resolution. We understand the impact this interruption is having on your district. Fully restoring service as quickly as possible is our top priority. We will be providing our next update as soon as possible.

We are aware that some customers may be experiencing a Raptor Badge Alert service interruption. Raptor Engineering is actively investigating the root cause of the issue and working towards resolution. We understand the impact this interruption is having on your district. Fully restoring service as quickly as possible is our top priority. Until a resolution is reached, please plan to use the Raptor Alert application or an alternative method for emergency management initiation. We will be providing our next update as soon as possible.

We are aware that CPOMS users are currently experiencing a service interruption. This is interruption is limited to the StudentSafe product. Our engineers are actively investigating the root cause of the issue and working towards a resolution. We understand the impact this interruption is having and fully restoring service as quickly as possible is our top priority. We will be providing our next update as soon as possible. Thank you for your patience whilst we resolve the issue, Kind Regards, The CPOMS Team

A technical issue has been identified and as a result, you may experience intermittent missing photos on visitor badges. Raptor Engineering is actively working towards resolution. We understand the impact this interruption is having on your district. Fully restoring service as quickly as possible is our top priority. We will be providing our next update as soon as possible.

We are aware that users are currently experiencing a service interruption with all PublicSchoolWORKS platforms. PublicSchoolWORKS Engineering is actively investigating the root cause of the issue and working towards a resolution. We understand the impact this interruption is having on your district. Restoring service quickly is our top priority.

We are aware of an issue currently affecting the RaptorSafe iOS app. Some users may experience difficulties when scanning IDs, including scans not completing successfully or required details not being captured. Please note: This issue is isolated to iOS devices and does not affect Android users. Our team is actively investigating the cause and working to resolve the issue as a priority. We apologize for any inconvenience this may cause and appreciate your patience while we investigate. Further updates will be shared as soon as they are available.