Microsoft 365

Users report inability to access services, with specific issues in Power Automate not loading, resulting in web page errors like 404, persistent for 2 days.

Title: Potential issues with multiple Microsoft 365 services User impact: We're investigating a potential issue with multiple Microsoft 365 services. Current status: We're investigating a potential issue with multiple Microsoft 365 services, including but not limited to Microsoft Teams and Exchange Online. We'll provide an update within 30 minutes.

Title: Investigating user reports of Microsoft 365 Admin Center issues in the United States User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.

Title: Some users may be unable to access the Microsoft 365 web sign-in page and the Microsoft 365 Copilot web sign‑in page User impact: Users may be unable to access the Microsoft 365 web sign-in page and the Microsoft 365 Copilot web sign‑in page. More info: Users can access Microsoft Copilot through application-based Microsoft Copilot services. This includes, but is not limited to: - Microsoft Copilot desktop app - Copilot in Microsoft Teams - Copilot in Office apps User may be able to leverage https://m365.cloud.microsoft/search, and should be able to sign in using this page. Once signed in, users can access Office.com. Current status: We've identified that a section of service infrastructure is not processing traffic efficiently. We're making configuration changes to remediate impact. Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Root cause: The infrastructure that supports access to the Microsoft 365 web sign-in page and the Microsoft 365 Copilot web sign-in page is not processing traffic efficiently, preventing some users from accessing the service pages. Next update by: Friday, April 3, 2026, at 12:30 AM UTC

Title: Users may be unable to access or have delays accessing the Microsoft 365 admin center User impact: Users may be unable to access or have delays accessing the Microsoft 365 admin center Current status: We're investigating reports of an issue in which users may be unable to access or have delays accessing the Microsoft 365 admin center. We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. Scope of impact: Any users attempting to access the Microsoft 365 admin center may be impacted. Next update by: Thursday, April 2, 2025, at 9:00 PM UTC

Title: Investigating user reports of issues with Microsoft 365 products User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.

Title: Some users may be unable to access Office.com or the Microsoft 365 Copilot web sign‑in page User impact: Users may be unable to access Office.com or the Microsoft 365 Copilot web sign‑in page. More info: The impacted web-client is office.com, and impacted Microsoft 365 Copilot web-clients are office.com/chat, m365.cloud.microsoft, m365.cloud.microsoft/chat and copilot.cloud.microsoft. Users can access Microsoft Copilot through application-based Microsoft Copilot services. This includes, but is not limited to: - Microsoft Copilot desktop app - Copilot in Microsoft Teams - Copilot in Office apps User may be able to leverage https://m365.cloud.microsoft/search, and should be able to sign in using this page. Once signed in, users can access the impacted web-based office.com and Copilot clients. Current status: We've identified that impact associated with MO1253428 has started to reoccur. We're reviewing traffic pattern telemetry and applying configuration changes to optimize connections and remediate impact. Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Next update by: Tuesday, March 17, 2026, at 4:00 PM UTC

Title: Some users may be unable to access Office.com or the Microsoft 365 Copilot web sign‑in page User impact: Users may be unable to access Office.com or the Microsoft 365 Copilot web sign‑in page. More info: The impacted web-client is office.com, and impacted Microsoft 365 Copilot web-clients are office.com/chat, m365.cloud.microsoft, m365.cloud.microsoft/chat and copilot.cloud.microsoft. Users can access Microsoft Copilot through application-based Microsoft Copilot services. This includes, but is not limited to: - Microsoft Copilot desktop app - Copilot in Microsoft Teams - Copilot in Office apps Current status: We've identified that a section of service infrastructure is not processing traffic efficiently. We're making configuration changes to remediate impact. Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Next update by: Monday, March 16, 2026, at 4:30 PM UTC